Website privacy & cookies

Updated 26 October 2026.

Optional website analytics

With your consent, we use Google Analytics 4 to understand visits to our public website, popular pages and how people find us. Analytics is not loaded before you accept. Rejecting analytics does not prevent you from using the website.

Google processes usage and device information to provide reports and may process information outside the UK. Read Google’s privacy policy. Advertising features are disabled. We do not install this analytics tag on the client portal or its sign-in and activation pages.

Your cookie choices

We remember your accept or reject choice in this browser’s local storage for 180 days. If accepted, Google Analytics cookies such as _ga and _ga_XYRMG8YQ7S distinguish visits and sessions. They are configured for up to 180 days and may renew during use.

You can change your choice using Cookie settings below or in the homepage footer. Rejecting after accepting stops analytics on subsequent page loads and removes accessible analytics cookies from this website.

Website and portal operation

Our hosting services may process technical connection information needed to deliver and secure the website. The client portal uses a necessary secure sign-in cookie, cs_access, to maintain your authenticated session. It is separate from optional analytics and lasts up to one hour. Details and files you submit through the portal are used to manage your requests.

Contact and external services

Contact Creator Storm on 07359 351546 with questions about this notice or your personal information. WhatsApp and other external services have their own privacy policies. Please avoid sending passwords or sensitive personal information through website enquiries.

This notice covers website analytics and basic operation. Ask Creator Storm about the handling and retention of information for your specific project.